Retirement Administration Service Center

Meeting Group

The Retirement Administration Service Center (RASC) at UC Office of the President (Oakland, CA) supports members of the University as they transition into retirement and with life events beyond work, including University of California Retirement Plan (UCRP) retirement income, UCRP disability income, survivor benefits, and UC-sponsored health and welfare benefits.

You can contact RASC Customer Service by phone or online for help with benefits and retirement questions.  Following is the contact information:

800-888-8267 (extension 3, retirement counseling; extension 4, customer service; extension 5, password resets;)
510-987-0200 (from outside the U.S.)

Monday through Friday, 8:30 a.m.—4:30 p.m. (PT)

Contact RASC Customer Service via online form

Fax: 800-792-5178

Mailing Address:
UC Retirement Administration Service Center
P.O. Box 24570
Oakland, CA 94623-1570

RASC Customer Service can help with the following questions and concerns:

  • Health and Insurance - issues such as changing medical plans due to a move or Medicare questions
  • Life changes - such as divorce or death of a family member - and their impact on your benefits
  • Retirement and Savings questions - such as how long you can keep money in your defined contribution account
  • Beneficiary updates
  • Bank account information for your direct deposit
  • Tax withholding changes
  • Address changes
  • Cost of Living adjustment

You also will find benefits information on UC Net website:

Common RASC Forms for Retirees (Please note any questions about the forms should be directed to RASC)

Common RASC Handbooks/Factsheets

Proof of Retirement Income - The Work Number

If you apply for a car loan, mortgage, or apartment lease, you may need proof of income, including your retirement income.  You no longer need to contact UC Customer Service for verification of income.  UC has contracted with The Work Number, an automated service providing fast, secure retirement and income verifications.  In most cases, the lender can get the needed information directly through The Work Number.

Lenders can call:  800-367-5690
Employer Name:  UC Retirement
Employer Number:  14736